The website www.avicennabeauty.com, hereinafter referred to as the “Website”, has adopted this Privacy Policy for individuals using the Website, hereinafter referred to as “Users”. This document explains the scope of personal data collected by the Website owner and the mechanisms implemented to ensure the protection of Users’ privacy in accordance with applicable legal regulations.

This Privacy Policy also fulfils the information obligation towards individuals whose personal data are processed.

Information Obligation

In accordance with Article 13 of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), we inform you that:

1. The controller of your personal data is Avicenna Oil Renata Kraszewska, located at ul. Opolska 19, 52-010 Wrocław, Poland.
2. Your personal data may be processed for the following purposes:

• administration of the website www.avicennabeauty.com,
• analysis of website traffic and statistics,
• management of website content,
• maintaining contact with Users.

The legal basis for processing is Article 6(1)(f) of the GDPR – the legitimate interests of the controller.

3. Recipients of your personal data may include authorised entities entitled to obtain such data under applicable law and entities involved in the provision of services necessary for operating the Website.
4. Your personal data will be stored for the period required by applicable legal provisions.
5. You have the right to:

• access your personal data,
• rectify inaccurate data,
• request the deletion of data,
• restrict the processing of your personal data.

6. You also have the right to lodge a complaint with the supervisory authority responsible for personal data protection.
7. Providing personal data is voluntary; however, failure to provide such data may prevent the provision of certain services.
8. Contact with the Data Protection Officer:
   dpodlaski@avicenna.com.pl

Personal Data Collected by the Website

The Website www.avicennabeauty.com may collect the following personal data:

• name and surname
• email address
• telephone number
• IP address
• delivery address
• billing details
• bank account number
• information provided when placing orders
• data stored in mailing systems
• information provided in comments and reviews
• information available in social media profiles
• information provided in correspondence
• anonymous statistical data

Methods of Data Collection

User data may be collected automatically by the server or voluntarily provided by the User.

In most cases, Users voluntarily provide their personal data when interacting with the Website, for example when:

• creating a user account,
• placing an order,
• submitting a complaint,
• contacting the company via email or online forms,
• using functionalities available on the Website or external services (such as social media platforms).

Additionally, some information may be automatically collected through analytical tools used by the Website.

In certain situations, personal data may also be obtained from other sources, for example when a company employing the User designates them as a contact person in relation to a business agreement.

Use of Personal Data

Personal data are used for the purposes of:

• administration of the Website
• maintaining communication with Users
• managing website content
• analysing traffic statistics.

Personal data are not shared with third parties except where necessary for service provision or where required by law.

Entities that may process data include:

• hosting service providers
• mailing system providers
• invoicing system providers
• CRM system providers
• customer service systems
• website management tools
• accounting offices
• legal service providers
• IT support providers
• courier companies and postal services
• subcontractors and business partners involved in the provision of services.

International Data Transfers

Certain processing operations may involve the transfer of personal data to third countries, particularly in connection with the use of technological services provided by international companies.

These providers ensure an adequate level of personal data protection in accordance with GDPR requirements, including through the use of standard contractual clauses.

Examples include:

• Google
• WordPress

User Rights

Under Articles 16–21 of the GDPR, Users have the right to:

• access their personal data,
• request rectification of inaccurate data,
• request the deletion of personal data,
• restrict the processing of data,
• object to data processing based on legitimate interests,
• receive their data in a portable format,
• withdraw consent where processing is based on consent,
• lodge a complaint with the supervisory authority.

Cookies Policy

The website www.avicennabeauty.com uses cookies.

Cookies are small text files stored on the User’s device and used to ensure the proper functioning of the Website.

Cookies are used to:

• adapt website content to User preferences,
• optimise the use of the Website,
• create statistical analyses of Website traffic,
• maintain user sessions after logging in.

Two types of cookies are used:

Session cookies – temporary files stored until the User leaves the Website or closes the browser.

Persistent cookies – stored on the User’s device for a specified period or until deleted.

Users may change their browser settings at any time to block or delete cookies.

Please note that disabling cookies may affect certain functionalities of the Website.

Links to Other Websites

The Website may contain links to external websites. The Website owner is not responsible for the privacy policies or practices of those websites.

Data Security

The Website owner applies appropriate technical and organisational measures to protect personal data, including:

• SSL encryption
• authentication mechanisms for access to the Website
• restricted access to administrative systems
• server security measures.

Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on the website www.avicennabeauty.com.